Returns & Exchanges
We stand behind the quality of our Axwell Wallets and offer a 50-day risk-free trial to ensure you are completely satisfied with your purchase. If you are not happy with your order for any reason, we provide easy returns and exchanges for all unused items in their original packaging.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to begin the process.
Prepare the Package
Securely pack your wallet and any included accessories in the original box to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our team inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing